A major bank is facing lawsuits after a data breach that compromised the personal information of thousands of customers.
Data Breach Details
The breach occurred between April 6th and 7th, 2023, according to the bank’s website. The bank completed its review on March 29th, 2024.
The breach affected customers in Washington State, with 3,044 individuals impacted. However, the total number of affected customers nationwide is unknown.
Compromised Information
The breach exposed sensitive customer information, including:
- Full names
- Social Security numbers
- Dates of birth
- Driver’s license numbers
- Bank account numbers
- Health insurance details
Lawsuits
Plaintiffs in the lawsuits allege that the bank failed to protect customer data adequately. They claim that the bank:
- Did not have a robust security system in place
- Failed to encrypt or redact sensitive information
Bank’s Response
The bank has not released a statement regarding the lawsuits. However, during the incident, the bank experienced a system-wide shutdown that affected online banking, card transactions, and branch operations.
Bank Profile
The bank has $22 billion in total assets and operates 222 physical locations in Arkansas, Alabama, Florida, Texas, and New York City.
