Big Banks Are Silent on “Unauthorized Transactions” While Customers Lose Millions to Zelle Scams
Big banks like JPMorgan Chase, Bank of America, and Wells Fargo are refusing to define what an “unauthorized transaction” is, even though this term is crucial for determining if fraud victims get their money back. Banks Aren’t Clear on What’s “Unauthorized” Consumer Reports found that these banks, along with Capital One, U.S. Bank, and Truist,…
