Massive Toll Scam Targets Smartphone Users

A massive scam is targeting iPhone and Android users across the US, leading to significant bank account losses. The FBI’s Internet Crime Complaint Center (IC3) has received over 2,000 reports in the past year alone.

How the Scam Works

The scam uses “smishing,” a combination of SMS messaging and phishing. Victims receive fake text messages claiming they have an outstanding toll payment, often a small amount like $12.51. The text includes a link that looks like it’s from a legitimate state toll agency. Clicking the link takes users to a fake website designed to steal their credit and debit card information.

The Real Scale of the Problem

Cybersecurity expert Michael Skiba believes the actual number of victims is far higher than reported, calling the attack “astronomical.” The 2,000 complaints to the IC3 likely represent only a fraction of the total number of people affected.

Protecting Yourself

The FBI advises people to:

  • Report suspicious texts: Forward suspicious text messages to the IC3 website (www.ic3.gov), including the sender’s phone number and the link.
  • Verify toll debts: Always check your toll balance through official channels, not links in text messages.
  • Avoid unknown links: Never click links in unsolicited text messages or emails.

The scam is constantly evolving and shifting between states, so staying vigilant is crucial to protect your financial information.