The FBI is sounding the alarm about a growing trend of scammers impersonating cryptocurrency exchange employees. These scammers are getting more sophisticated, using new tactics to trick users into giving up their login details and losing their crypto.
How the Scam Works
These scammers typically contact victims via phone or text message, pretending to be support staff from a well-known exchange. They’ll claim there’s a problem with your account or that someone is trying to access it, creating a sense of urgency and fear.
They might ask you to:
- Provide access codes: This gives them direct access to your account.
- Click on malicious links: These links can download malware onto your device, giving them control of your computer.
- Share confidential information: This could include your ID, passwords, or even your seed phrase (which gives them complete control over your crypto).
How to Protect Yourself
The FBI advises extreme caution when dealing with any communication about your crypto account.
- Don’t respond to suspicious calls or messages: Even if it seems official and urgent, don’t engage.
- Contact the exchange directly: Use verified contact information from their official website to confirm the legitimacy of the communication.
- Never click on links or download files from suspicious emails or messages: These could contain malware that steals your data.
What to Do If You’ve Been Scammed
If you’ve fallen victim to this scam, report it to the FBI. Provide details about the transaction and any communication you had with the scammer. This information can help authorities track down the perpetrators and prevent others from falling victim.