Truist Bank, a major US bank, will pay $4.1 million to settle a class-action lawsuit over unwanted robocalls.
Thousands Harassed by Robocalls
The lawsuit, filed on behalf of 5,998 people, alleged that Truist bombarded thousands with illegal robocalls. The calls, intended to collect payments from customers, violated the Telephone Consumer Protection Act of 1991. This act prohibits robocalls to cell phones without consent.
Lead plaintiff Kevin Truong reported receiving at least 35 robocalls from Truist in late 2021, despite not being a customer. He claimed the calls invaded his privacy and wasted his time.
Settlement Reached
While Truist denies wrongdoing, they agreed to settle to avoid a lengthy and costly trial. Each class member is expected to receive approximately $440.
The Bottom Line
This settlement highlights the potential consequences for companies that violate robocall laws. Truist, with over $523 billion in assets, is paying a significant sum to resolve these allegations.