Bank of America has announced a data breach affecting an unspecified number of customers. Sensitive documents containing personal information were lost during shipping.
What Information Was Lost?
The bank confirmed that the lost documents included names, addresses, phone numbers, Social Security numbers, and account numbers. These documents related to customer savings bonds. Bank of America apologized for the incident and the resulting concern and inconvenience.
Bank’s Response and Customer Protection
Bank of America is taking steps to protect affected customers’ data and will monitor for suspicious activity. They’ve pledged to resolve any unauthorized transactions linked to the breach if reported promptly. As an added precaution, affected customers are being offered a free two-year subscription to an identity theft protection service.
